Leading Through Complexity: Practical Lessons for New Leaders in Construction and Engineering

At the same time, 82% of UK managers enter leadership roles without formal training, leaving them ill-equipped to manage people and projects effectively. For new leaders, this is a perfect storm: high expectations, tight deadlines, and limited preparation.

We can learn a couple of things from Liz Mayes’ Insights CEO of Connect Northumberland, who I recently interviewed for The Unlikely Executive Podcast.

Here are three takeaways that apply directly to new leaders managing complex projects:

"If you get a bit of imposter syndrome because you're surrounded by brilliant people, then you kind of need to reflect on the fact that you are there as well, and you're probably there for a reason." – Liz Mayes

Tip: When leading complex projects, remind yourself that your perspective matters. Confidence isn’t arrogance, it’s clarity under pressure.

"Growing a network and connecting with people can be the key thing that will get things done." – Liz Mayes

Complex projects involve multiple stakeholders—contractors, engineers, regulators. Building trust and relationships accelerates problem-solving.

Action: Schedule monthly check-ins with key stakeholders, not just the core senior team. Use these sessions to share progress and surface risks early.

"Sometimes you've got to make a decision to move on from something if you know that actually it's not as good for you as it once was." – Liz Mayes

For projects, this means being willing to kill scope creep or reallocate resources when the original plan no longer serves the goal.

Action: Implement quarterly project reviews. Ask: What’s working? What’s draining resources without adding value?

239,300 additional construction workers are needed by 2029, skills gaps will strain project delivery unless leaders adapt.

71% of leaders report stress has surged since stepping into their role, highlighting the need for resilience strategies.

Companies investing in leadership development see 25% better business outcomes, yet most UK firms underinvest in first-time leader training.

Clarify Roles Early: Misaligned teams are the #1 cause of delays. Use RACI charts to define responsibilities.

Prioritise Communication: 80% of leadership time is spent on communication, make it count with structured updates.

Invest in Yourself: Seek coaching or mentoring. Leaders with support are more likely to succeed under pressure.

Understand why managing tasks isn’t the same as leading people—and how to master both.

Practical strategies for navigating change without losing your team’s trust.

Learn how to stay in control and let go of those things you cant control.

Liz’s mantra “If not me, then who?” is a powerful reminder. Leadership isn’t about knowing everything; it’s about stepping up, asking the right questions, and creating clarity when complexity threatens to overwhelm.

Want more strategies for leading under pressure? DM me and we can have a conversation on how I can support you and your team