The Importance of Employee Engagement for Business Success
December 30, 2022
As a business owner or manager, it's important to understand the value of having engaged employees. Engaged employees are those who are committed to their work and the success of the organization. They are motivated, productive, and often go above and beyond to ensure that the company is running smoothly.
So, what makes an employee engaged, and why is it so important? Here are a few key reasons:
- Increased productivity: Engaged employees are more likely to be productive, as they are motivated and invested in their work. This can lead to higher levels of output and a more efficient workplace.
- Better customer service:Engaged employees are more likely to provide excellent customer service, as they are motivated to do their best work and ensure that the company's customers are satisfied.
- Lower turnover: Employees who are engaged with their work are less likely to leave the company, which can save the business time and money on recruiting and training new employees.
- Improved financial performance:Companies with high levels of employee engagement tend to perform better financially. This may be because engaged employees are more productive and provide better customer service, leading to increased sales and profits.
So, how can you improve employee engagement in your organization? Here are a few tips:
- Offer opportunities for growth and development: Employees who feel like they are learning and growing in their careers are more likely to be engaged. Consider offering training and development programs or opportunities for advancement.
- Foster a positive work culture:A positive work culture can go a long way in promoting employee engagement. This includes creating a supportive, collaborative environment and recognizing and valuing the contributions of your employees.
- Encourage open communication:Encourage open communication between employees and management. This can help employees feel heard and valued, and can also lead to better problem-solving and decision-making.
- Provide meaningful work: Employees are more likely to be engaged when they feel like their work is meaningful and contributes to the overall mission of the company. Make sure that your employees understand the purpose of their work and how it fits into the bigger picture.
In conclusion, employee engagement is crucial for the success of any business. By fostering a positive work culture, offering opportunities for growth and development, and encouraging open communication, you can help ensure that your employees are motivated and invested in the success of your company.
Book a call with Barbra today to explore how Glee Coaching can help your business boost it's employee engagement.
A 2023 survey by The King's Fund revealed that 62% of charity CEOs and 54% of NHS trust CEOs reported feeling "often" or "always" exhausted. Ok so iits not 75% or 80% but it is higher than it should be! The reality: There is no such thing as a perfect balance but there are sustainable practices. I have kept this post short to encourage you to read it, and then go and take one positive step forward to improving your work life balance. Could you… 1 . Set clearer boundaries for yourself and others?. The Chartered Management Institute (CMI) recommends CEOs implement "protected time" policies — such as no-meeting Fridays or setting hard stops on email access outside working hours. My diary is time blocked, colour coded with reminders. 2. Prioritise peer support. According to ACEVO’s CEO Wellbeing report, peer groups and coaching dramatically reduce feelings of isolation and burnout among leaders. Guests on The Unlikely Executive podcast regularly tell me that peer groups reduce the feelings of loneliness. 3. Recognise that micro-recovery matters. Studies by the University of Manchester show that short, deliberate breaks (even 5–10 minutes) increase cognitive resilience in high-stress environments. I used to walk along Camden canal for 15 minutes and often had a brainwave! 4. Reframe balance as a dynamic concept. The Mental Health Foundation suggests treating work-life balance like "a dance, not a destination" allowing flexibility and seasonal shifts in work focus without guilt. If you have a dip at 2pm, recognise this and avoid hefty meetings at this time. 5. Invest in personal leadership. Self-awareness and self-management, key components of emotional intelligence, are the bedrock of sustainable leadership (CIPD Learning & Development Survey, 2023). Coaching can help you keep perspective and enjoy your role. Question: If you were to audit your current wellbeing, what one small change could you make this week that would pay dividends? If you have any thoughts on this post do email barbra@gleecoaching.com or what’s app her on 07952311806 Repost to someone else you know who could benefit from a bit sized moment on achieving work life balance. ________________________________________ Sources: • The King's Fund, The Wellbeing of Leaders in Health and Care, 2023 • CMI (Chartered Management Institute), Leading in a Changing World, 2022 • ACEVO, Leading Wellbeing: The Health and Wellbeing of Charity Leaders, 2022 • University of Manchester, Cognitive Resilience and Recovery Research, 2021 • Mental Health Foundation, Work-Life Balance: A Review of the Evidence, 2022 • CIPD, Learning and Development Survey, 2023
While there are considerably few charitable mergers now than 10 years ago in the UK the total value of merger delas in 2023-24 hit £192 million. And last year there was a 31% increase in mergers. Leading a merger whether it is a strategic opportunity or a last resort can be a nightmare, even when everyone is ‘on the same page’. The Charity Commission for England and Wales reported in its 2022 guidance on charity mergers that while mergers can deliver stronger services, cost savings are rarely immediate and cultural alignment is the biggest risk factor. Here we focus on the latter. Due diligence is non-negotiable. Beyond finances, leadership teams must examine organisational values, governance structures, and service delivery models. Engage, engage, engage stakeholders Research by ACEVO (Association of Chief Executives of Voluntary Organisations) found that poor communication during mergers was the leading cause of disruption and dissatisfaction among charity staff and volunteers. I remember walking into a room of board members of a recent LSVT who were all smiles, saying it had been a wonderful experience for all involved. An hour later I walked into a room of tenant representatives…. Guess what they told me? A totally different story! Engage early! Demergers are not failures. The NCVO (National Council for Voluntary Organisations) points out that demerging can sometimes be the best way to refocus mission and impact. Clear exit strategies and open communication are critical. Matt Cliff, CEO of the recently demerged Bradbury Fields told me he was energised to be focused on the organisation’s core purpose now. Tips to navigate success: ✅ Build a joint vision early ✅ Respect legacy and culture ✅ Communicate transparently with beneficiaries, funders, and the public Reflection: If your organisation is considering a merger (or undoing one), have you put culture and communication at the centre of the strategy? Whats App Barbra on 07952 311806 to share your thoughts on this article or email barbra@gleecoaching.com Share and repost to someone who you might think get some value from reading it. Sources: Charity Commission for England and Wales, Making Mergers Work: Guidance for Charities, 2022 ACEVO Speaking from Experience: Charity Mergers and Collaboration, 2021 NCVO, Thinking About a Merger? Practical Guidance for Charities, 2022 Eastside People Ltd -website accessed 27th April 2025
