How to become a resilient leader

Barbra Carlisle • August 21, 2025

How focusing on your emotional intelligence competency is good for everyone 

Leadership is as much about emotional resilience as it is about strategy. This may hold particularly true for social purpose organisations in the UK. 

One CEO of a social purpose organisation, Sophie Livingstone CEO of Little Village said in The Unlikely Executive Podcast

"All challenges are about how you hold yourself together"

At the heart of Sophie's words is the recognition of the importance, indeed the imperative for leaders to be emotionally intelligent.

Recent UK-based research by ChangingPoint underscores this, revealing that 

25% greater leadership wellbeing is associated with higher emotional intelligence

Leaders who cultivate emotional resilience are better equipped to:
  • navigate uncertainty, 
  • manage stress, 
  • maintain self care
  • support their teams through change. 
This is especially critical in environments like Little Village, where the demand for services far exceeds capacity, and the emotional toll of witnessing poverty is high.

HR Magazine further supports this shift, noting that adaptability and empathy are now strategic imperatives. 

The concept of Adaptability Quotient (AQ) which is the ability to thrive in constant change is emerging as a key leadership trait along with Relational Intelligence. . Leaders with high AQ and RI are better placed to thrive, drive transformation, even in resource-constrained settings.

Sophie’s practice of “reminding myself that everything in the middle feels like failure” reflects a deep self-awareness. It’s a recognition that leadership is not linear, and that resilience often means holding space for ambiguity and discomfort. This aligns with NHS England’s Culture and Leadership Programme, which promotes compassionate leadership as a foundation for inclusive and effective organisational cultures.

In sum, emotional resilience is not a soft skill it’s a strategic asset. 

Leaders like Sophie demonstrate that by investing in their own emotional development, they can better serve their teams, their mission, and the communities they support.


Here are 5 tips to support your resilience as a leader


1. Practice Reflective Journaling
Take 10 minutes at the end of each day to reflect on emotional highs and lows. This builds self-awareness and helps identify triggers and patterns.

2. Develop a Personal Resilience Plan
Use tools like the CIPD’s Wellbeing Framework to assess your stressors and create strategies for managing them—such as boundaries, rest, and support systems.

3. Engage in Peer Coaching or Supervision
Regular sessions with fellow leaders or coaches provide a safe space to process challenges and gain perspective. This is especially valuable in emotionally demanding sectors.

4 Learn to Reframe Setbacks
Adopt Sophie’s mindset: “Everything in the middle feels like failure.” Reframing challenges as part of growth helps maintain motivation and clarity.

5. Invest in Emotional Intelligence Training
Explore programmes that will support your emotional intelligence and why not invest for your team's growth as well. You can experience strength in empathy, self-regulation, and interpersonal skills.

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Ideas and thoughts on how to lead well through complexity and change

By Barbra Carlisle March 27, 2026
If you’re worried about not having enough young people, including women coming into construction, you’re asking the wrong question. The real risk is what happens when you don’t use the people you already have properly. The Crisis No One Is Solving Properly Across the UK, the construction workforce is ageing faster than it’s being replenished. There are 20% more workers aged 55+ than under 25. And it gets worse: 35% of the workforce is now over 50, and only 20% is under 30. Yes this presents an industry risk, but closer to home we see organisational risk. Leaders worry about recruitment, apprenticeships, T levels, Skills Bootcamps all useful, but none of them address the real issue: Experience is walking out of the door every single day, and new capability isn’t being integrated fast enough. This is exactly what my conversation with Colin McEllin MCIOB of Clan Contracting highlighted. When a 21 year old commercial graduate joined Clan Contracting, Colin didn’t roll his eyes or think, “another kid who’s never been on a site.” He leaned into it and welcomes thoughts, ideas and advice from 'young Aaron'. Massive benefits for him, and Aaron, and the wider team. Why Intergenerational Leadership Is Now a Strategic Priority The construction sector is staring at a workforce cliff edge: • 140,000+ vacancies lie unfilled. • By 2036, 750,000 skilled workers will retire, stripping the industry of vital capability. • The UK will need nearly 1 million additional construction workers by 2032. Yet recruitment alone isn’t enough. You cannot hire your way out of this crisis. We must integrate generations on purpose, not by accident. What Younger Workers Bring (That Leaders Ignore at Their Peril) Younger talent offers: • Modern thinking around sustainability and digital tooling • Analytical approaches and better documentation habits • A willingness to question processes that haven't been updated since the 90s • A commercial lens shaped by newer training systems In Colin’s words, their thinking “took him right back to when he was 21” eager, energetic, ideas driven. You want that energy before they lose it. What Older Workers Bring (That You Can’t Replace) Your experienced people have: • 30+ years of instinct • Pattern recognition that no textbook teaches • Quiet influence that stabilises teams • Technical fluency on heritage, concrete, structure, sequencing, conservation, problem solving These people are your institutional memory. Once they go, they’re gone. And currently, UK engineering employers admit they only retain knowledge effectively from 57% of retiring staff. That is a crisis hiding in plain sight. Leadership Actions That Works 1. Create deliberate two way mentoring (not hierarchical mentoring). Younger staff teach digital skills, new processes, sustainability thinking. Older staff teach technical judgment, site sense, risk spotting. Both feel valued. 2. Give young people actual responsibility, not token tasks. The CITB plans 40,000+ industry placements a year. It means nothing if leaders hide young people in the corner. Let them make decisions, with support. 3. Systemise knowledge transfer. You cannot afford to rely on “ask Dave if you need help.” You need processes, templates, technical walkthroughs, shared documentation. 4. Remove the “that’s not how we do it here” reflex. 76% of construction workers say current training doesn’t adequately prepare people for the job. So your way probably isn’t the best way anymore. Your Competitive Advantage Is Sitting Right Under Your Nose When generations work in isolation, capability leaks. When generations work together, capability compounds. The firms who win over the next decade won’t be the ones who grab the talent, it will be the ones who blend talent. Listen to the full episode of the podcast here or watch on You Tube here About me I write about topics that my podcast guests bring to the podcast. They have years of experience with challenges and opportunities along the way, highs and lows and are in the thick of leading with purpose and passion, faults an'all. As a coach and trainer I work with leaders and their times to help them thrive, laugh, enjoy their work, be productive and to build teams of all ages.
By Barbra Carlisle March 26, 2026
We love what we do so we grow in that role, we end up as leader with people around us but we want to stay doing the thing we love doing. Balancing leadership is hard.